1. Acceptance of Terms
By accessing or using Zapp ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. Zapp reserves the right to update these terms at any time, and continued use of the Service after changes constitutes acceptance of the revised terms.
2. Description of Service
Zapp is a job application assistant platform powered by Zia, our in-platform assistant, that helps users search for jobs, manage resumes and professional profiles, generate application materials, and track application status. The Service integrates with third-party job boards, AI models, and other tools to provide its functionality.
3. Account Registration and Responsibilities
To use Zapp, you must create an account by providing accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials, including any multi-factor authentication methods.
- All activity that occurs under your account.
- Ensuring that the information you provide (including resume data, profile details, and job preferences) is accurate and up to date.
- Notifying us immediately at support@jezapp.com if you suspect unauthorized access to your account.
You must be at least 16 years of age to create an account and use the Service.
4. Zia-Generated Content Disclaimer
Zapp uses Zia, our in-platform assistant, which is powered by artificial intelligence including OpenAI models, to generate application materials, suggest edits, match you with jobs, and provide other recommendations. You acknowledge and agree that:
- Zia-generated content is provided as a starting point and should be reviewed, edited, and verified by you before use.
- Zia-generated content does not constitute legal, professional, career, or financial advice.
- Zapp makes no guarantees regarding the accuracy, completeness, or suitability of Zia-generated content for any particular purpose.
- You are solely responsible for any content you submit to employers or other third parties, even if that content was generated or suggested by Zapp.
5. User Data Ownership
You retain full ownership of all content you upload or create on Zapp, including resumes, profile information, documents, and any other personal data. By using the Service, you grant Zapp a limited, non-exclusive license to process your data solely for the purpose of providing and improving the Service. Zapp will not sell your personal data to third parties or use it for purposes unrelated to the Service.
6. Acceptable Use
You agree not to use Zapp to:
- Submit false, misleading, or fraudulent information to employers or any third party.
- Violate any applicable laws, regulations, or third-party rights.
- Attempt to gain unauthorized access to any part of the Service, other accounts, or related systems and networks.
- Use automated scripts, bots, or scraping tools to access the Service in a manner not authorized by Zapp.
- Interfere with or disrupt the integrity or performance of the Service.
- Upload content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
- Reverse engineer, decompile, or attempt to extract the source code of the Service.
7. Intellectual Property
The Zapp platform, including its design, features, branding, and underlying technology, is the property of Zapp and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without prior written consent from Zapp.
8. Service Availability
Zapp strives to provide a reliable and available service, but makes no guarantees of uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. Zapp is not liable for any loss or damage resulting from service interruptions, downtime, or data loss. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
9. Third-Party Services
Zapp integrates with third-party services including Google (for authentication), OpenAI (which powers Zia), Supabase (for data storage), and SendGrid (for email communications). Your use of these services through Zapp is also subject to their respective terms of service and privacy policies. Zapp is not responsible for the availability, accuracy, or practices of any third-party services.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Zapp and its operators, developers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service. This includes, but is not limited to, damages for loss of data, job opportunities, revenue, or other intangible losses. Zapp's total aggregate liability for any claims arising from the Service shall not exceed the amount you have paid to Zapp, if any, in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Zapp and its operators from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these terms, or your violation of any rights of a third party.
12. Termination
Zapp reserves the right to suspend or terminate your account at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to, violation of these Terms of Service, abusive behavior, fraudulent activity, or extended periods of inactivity. You may also delete your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately, and Zapp may delete your data in accordance with our Privacy Policy.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these terms or the Service shall be resolved through good-faith negotiation or, if necessary, binding arbitration.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at support@jezapp.com.